Please note: This review reflects information we gathered on the date it was researched and may now be out of date. Providers frequently change their pricing, plans, medications, and policies. Any ratings, reviews, and customer feedback are gathered from publicly available online sources and may have since changed or no longer be accurate. Always do your own research and confirm the latest details directly with the provider before making any decision.
Think Tank Photo Review
Genuinely excellent bags with a lifetime defect warranty and wheels you can replace. We searched all 134 products for anything insulated and found nothing.
Think Tank Photo
Great Bags, Not A Cold ChainWhat is good: a real company since 2005 with a Santa Rosa address, four ways to contact it and a BBB A+. Defects covered for the life of the product, with the exclusions published rather than hidden. Handles, wheels, wheel housings, feet and kick plates are user-replaceable. TSA-accepted zipper locks, a cable lock, and a $10 standalone lock if that is all you need.
Why it is only half an answer: we searched every one of 134 products for insulated, cooler, thermal and refrigerated — zero matches. Your pens need 36-46°F before first use and must never freeze, and nothing here holds a temperature. Returns also require the bag be “clean and unused”, so loading it to check the fit may end your refund.
Checked on 8 August 2026: Airport Advantage $269, Advantage XT $299, Accelerator $329.75, Navigator V2 $349.75, International V3.0 $459.75, Security V3.0 $469.75, production cases to $649.75. Organiser pouches from about $5, cable pouches $19.75-$32.75, TSA Zipper Pull Lock $10. Returns 30 days, unused, less shipping, you pay postage back.
Affiliate disclosure: GLP1Drugs.org earns 15% if you buy through the links on this page — roughly $70 on a $470 roller and about 75 cents on the $10 lock. We are recommending the lock and the pouches. Verified 8 August 2026.
Visit Think Tank PhotoOur Top Recommended Provider: CoreAge Rx
After reviewing dozens of GLP-1 telehealth providers, CoreAge Rx is the one we recommend most. CoreAge Rx is one of our partners — read on for why we recommend them:
Flat-Rate Pricing
Same cost at every dose level — no price jumps as you titrate up.
Verified Pharmacies
US-licensed physicians and NABP-verified 503A compounding pharmacies you can trust.
Everything Included
Medication, supplies, free shipping, and ongoing clinical support — no hidden fees.
Active Community of Members
Ask questions, share progress, and get answers from other patients on the same journey — alongside ongoing clinical support from your care team.
0
Insulated Products Of 134
36-46°F
Where Pens Must Live
Life
Warranty On Defects
$10
The Bit We Recommend
What We Verified
From the full public product catalogue, the published warranty and returns policies, the contact page and the BBB profile, on 8 August 2026.
Nothing In The Range Is Insulated
We searched all 134 products, titles and descriptions, for insulated, cooler, thermal or refrigerated. Zero matches. Think Tank cannot keep a pen at 36-46°F, so it solves the outer half of the travel problem and none of the cold-chain half
The Warranty Is Real And Honestly Bounded
Defects in material or workmanship covered 'for the life of the product', with the exclusions spelled out rather than hidden: normal wear, colour fading from sun, worn elastic, worn hook and loop, accident, negligence
Parts Are User-Replaceable, Which Matters
Retractable handle, wheels, wheel housings, feet and kick plate are all listed as user-replaceable, with a replacement parts programme. A roller you can re-wheel outlives one you cannot
The Locks Are Genuinely Useful For Sharps
Airport Security V3.0 has TSA-accepted zipper locks on the main compartment plus a coated cable and combination lock. A $10 TSA Zipper Pull Lock is sold separately if you just want the lock
But Returns Require The Bag Be Unused
30 days, full refund less shipping, and 'Refunds will not be issued until the product is received and inspected to insure that it contains all the parts and is clean and unused' — you pay return postage, and loading it to check the fit may end your right to return
A Real, Contactable Company Since 2005
Think Tank Photo, 3510 Unocal Place Ste 103, Santa Rosa CA 95403, toll-free 1-866-558-4465, international +1-707-527-0101, staffed Mon-Fri 8:30-5 PST, BBB rated A+. Founded 2005 by designers and working photographers
Travelling With A Pen: What Each Rule Requires
Confirm the numbers for your own product with your pharmacist — allowances differ by medication and this is not medical advice.
| Requirement | What It Means | Can A Think Tank Bag Help? |
|---|---|---|
| Cold storage | 36–46°F before first use; never frozen; never above 86°F | No — nothing in the range is insulated |
| Cabin, never the hold | Uncontrolled temperatures and lost bags make checking it unacceptable | Yes — carry-on sizing is the whole point of the Airport line |
| Declare at security | Medication and gel packs exempt from liquid limits, but must be declared | Yes — modular pouches make them fast to pull out |
| Secure in a hotel | Deterring opportunists, not defeating determined theft | Partly — TSA locks and a cable lock, but they are TSA-openable by design |
The rule that matters most costs nothing: the medication goes in the cabin, is declared at the checkpoint along with the ice packs, and never freezes. Our side-effects guide and provider rankings cover the treatment itself; your pharmacist is the right person for the storage numbers on your own carton.
Pros & Cons
Pros
- ✓Founded in 2005, with a verifiable US address in Santa Rosa, California, a toll-free number, an international line and published business hours
- ✓BBB rated A+
- ✓Products warranted against defects in material or workmanship for the life of the product
- ✓The warranty exclusions are published in plain language with worked examples rather than left vague
- ✓Retractable handles, wheels, wheel housings, feet and kick plates are user-replaceable, backed by a replacement parts programme
- ✓Airport Security V3.0 includes TSA-accepted zipper locks on the main compartment and a high-strength coated cable with combination lock
- ✓A lockable dedicated laptop and tablet compartment, which doubles as a sensible place for anything you do not want wandering
- ✓A standalone TSA Zipper Pull Lock is available for $10 if all you want is the lock
- ✓Serious materials: 1680D ballistic nylon, DWR and polyurethane coatings, YKK RC Fuse abrasion-resistant zippers, 80mm wheels on sealed ABEC grade 5 bearings
- ✓Every bag carries a unique serial number for lost-and-found registration
- ✓Carry-on claims are hedged honestly — 'meets most U.S. airline carry-on requirements' with an explicit instruction to check with your airline
- ✓Modular pouches and organisers start at around $5, so you can buy the useful small parts without buying a $470 case
- ✓A seam-sealed rain cover is included with the rollers rather than sold separately
Cons
- ✕No insulated, cooling or thermal product exists anywhere in the 134-item range — this brand cannot maintain a cold chain
- ✕Returns require the product to be 'clean and unused', so packing your gear to see whether it fits may forfeit your refund
- ✕You pay return shipping, and the refund is issued less the original shipping cost
- ✕The return window is 30 days, shorter than several retailers we have reviewed this month
- ✕The airport rollers run $269 to $470, and the largest production cases reach $650
- ✕Trustpilot shows 4.1 from just five reviews on an unclaimed profile — statistically meaningless, and we are not treating it as a signal
- ✕Carry-on compliance is not guaranteed for any specific airline, which matters if the bag is the reason your medication stays in the cabin
- ✕This is photography equipment: it has no medical design input, no temperature validation and no sharps provision
- ✕A camera roller is a conspicuous, valuable-looking bag, which is not always what you want when the contents are prescription medication
- ✕Commission here is 15%, high enough that we want you to notice we are still telling you the range cannot solve your actual problem
Our Verdict
3.8 / 5 — excellent bags from an honest company, solving the half of the travel problem that is not the hard half.
Think Tank earns its reputation. It has been designing bags since 2005, it publishes a street address in Santa Rosa along with a toll-free line, an international line and staffed hours, and it holds a BBB A+ rating. Its materials specification is detailed and checkable — 1680D ballistic nylon, YKK RC Fuse zippers, 80mm wheels on sealed ABEC grade 5 bearings. Two things stand out beyond the spec sheet. Its warranty covers defects in material and workmanship for the life of the product, and it then publishes exactly what is excluded, in plain language with examples: sun fading, worn elastic, worn hook and loop, fabric wear at the corners. Plenty of brands advertise 'lifetime' and let you discover the limits mid-claim. And its rollers are built with user-replaceable handles, wheels, wheel housings, feet and kick plates, backed by a parts programme — which is the difference between a case that lasts a decade and one that becomes landfill when a bearing goes.
But we are reviewing it for readers who travel with injectable medication, and there the finding is unambiguous. We pulled the entire public catalogue — 134 products — and searched every title and description for 'insulated', 'cooler', 'thermal' and 'refrigerated'. Not one match. Think Tank makes no product that will hold a pen at 36 to 46°F, and it has never claimed to. So it addresses the outer half of the problem well: getting your medication into the cabin rather than the hold, protected from crushing, organised in pouches you can pull out fast when a security officer asks, behind a TSA-accepted lock. It addresses none of the cold-chain half. If you buy a $470 roller believing it has solved travelling with a GLP-1, you have bought a very good bag full of medication at the wrong temperature. What you need alongside it is a dedicated insulated medication case that publishes how long it actually holds temperature.
Two further deductions. The return policy is the most restrictive we have seen this month: 30 days, refund less shipping, you pay the postage back, and the product must arrive 'clean and unused' — which is awkward when the only way to know whether a bag suits you is to load it. Compare that with brands we reviewed this month that refund an opened tub of powder or accept gently used cosmetics. And the independent evidence is thin: an A+ from the BBB is real, but Trustpilot's 4.1 comes from five reviews on an unclaimed profile, which tells you nothing, and we are not going to dress it up as validation.
So buy this if you are a photographer, in which case the engineering is worth it and the locks are a bonus. If you are here because you travel with a pen, buy the small things — a couple of organiser pouches from around $5 and the $10 TSA Zipper Pull Lock will do more for you than any case in the range — and spend the rest on a proper insulated medication case. This programme pays us 15%, which is about $70 on the roller and 75 cents on the lock. We are telling you to buy the lock.
Visit Think Tank PhotoFrequently Asked Questions
Why is a camera bag company on a GLP-1 site?
Because travelling with an injectable is a real logistical problem and the bag is part of the answer — though as we will explain, not the important part. Semaglutide and tirzepatide pens need refrigeration at 36 to 46°F before first use, must never be frozen, and have limited room-temperature allowances once in use. That makes a flight, a road trip or a hotel stay a planning exercise rather than an afterthought, and the single most important rule is that the medication travels in the cabin with you, never in checked baggage — hold temperatures are not controlled, and lost luggage means a lost prescription. Once that is settled, what you need from a bag is specific: it has to be sized to actually fit in a cabin, it has to protect its contents from crushing, it should have separable pouches so sharps and pens are not loose among your other things, and a lock is useful if you will leave it in a hotel room. Think Tank makes bags that do all four well, because those are also the requirements of a working photographer carrying fragile expensive equipment. That is the honest overlap. What Think Tank does not make is anything that keeps a pen cold, and that is the requirement that actually governs whether your medication is still usable when you arrive.
Does Think Tank make anything that keeps medication cold?
No. We checked this properly rather than assuming, because it is the question the whole review turns on: we pulled the full public catalogue — 134 products — and searched every title and product description for 'insulated', 'cooler', 'thermal' and 'refrigerated'. There were no matches at all. Think Tank makes backpacks, rollers, shoulder bags, slings, holsters, modular pouches, rain covers, camera cubes and memory card wallets. None of them is an insulated case, none is temperature-validated, and nothing in the range will hold 36 to 46°F for any length of time. That is not a criticism of the company — it never claimed otherwise, and it would be strange for a photography brand to make a medical cold pack. But it does define what you are buying. If you need your pens kept in range on a long journey, the product category you want is a dedicated insulated medication case, ideally one that publishes how long it holds temperature and at what ambient conditions. A Think Tank bag is the outer shell that carries that case, keeps it in the cabin, stops it being crushed and can be locked. Buying the outer shell and skipping the cold case leaves you with an extremely well-made bag full of medication at the wrong temperature.
What are the actual storage rules I need to plan around?
They differ by product, so check your own carton and leaflet rather than a generic rule, but the published guidance runs as follows. Before first use, pens and vials are stored refrigerated at 36 to 46°F (2 to 8°C) until first use or the printed expiry, whichever comes first. None of them may be frozen — a frozen pen is discarded, not thawed and used. Room temperature storage must never exceed 86°F (30°C). The room-temperature allowances are where they diverge: Ozempic can be kept for up to 56 days after first use, either at room temperature or refrigerated; Wegovy may be kept at 59 to 86°F for up to 28 days; Zepbound pens may be kept at up to 86°F for up to 21 days. The practical planning consequence is that for most short trips you may not need active cooling at all, provided your total room-temperature exposure stays inside your product's allowance and you can keep the bag out of genuine heat. For a long trip, a hot climate, a car in summer, or a pen you will still be using weeks later, you need a cooling solution and a plan for the hotel fridge. Either way, do not guess from this page: confirm the numbers for your specific product with your pharmacist, who can also tell you what to do if the cold chain breaks.
What are the TSA rules for taking pens and ice packs through security?
More permissive than most people expect, with one trap worth knowing. Liquid medications are exempt from the usual 3.4-ounce carry-on liquid limit when carried in reasonable quantities for the trip, but they must be declared to the officer and presented for inspection — so take them out of your bag and say so before screening begins rather than letting them go through hidden. Unused syringes are permitted when they are accompanied by the injectable medication they belong to, which is why you keep the pens and the sharps together and keep the pharmacy labelling on the box. Now the trap, and it is the reason to be explicit at the checkpoint. Medically necessary gel ice packs are allowed in reasonable quantities regardless of their physical state — melted or slushy is fine. But ordinary frozen liquid items are only allowed if they are frozen solid when presented, and if they have gone slushy they get treated under the standard liquid rules. In other words, the thing that protects your half-melted ice pack is the 'medically necessary' designation, and the officer only knows that if you tell them. So declare the medication, declare the ice packs, and keep everything accessible in an outer pocket rather than buried under camera bodies. This is the one place where a bag with separable, easy-to-reach pouches genuinely earns its money.
Are the bags any good?
Yes, and this is where the brand justifies its reputation. The materials list on the Airport Security V3.0 is not decorative: 1680D ballistic nylon, durable water-repellent and polyurethane coatings, YKK RC Fuse abrasion-resistant zippers, custom extra-tall skid plates, and 80mm wheels running on sealed ABEC grade 5 bearings. It includes a seam-sealed rain cover, a tripod cup and straps, a TSA travel padlock and a cable lock. Two design decisions matter more than the spec sheet. First, the warranty: Think Tank warrants against defects in material or workmanship 'for the life of the product', and then does something unusual by publishing exactly what is excluded — normal wear and tear, colour fading from sun exposure, worn elastic, worn hook and loop, fabric wear at corners, accident, improper care, negligence. A great many brands advertise a lifetime warranty and leave you to discover the exclusions during a claim; stating them upfront is more honest and more useful. Second, repairability: the retractable handle, wheels, wheel housings, feet and kick plate are all user-replaceable, backed by a parts programme. A roller whose wheels you can replace for a few dollars lasts a decade; one whose wheels are moulded in becomes rubbish the day a bearing fails. For a bag you intend to keep for years, that is the single most valuable feature here.
What does it cost?
From five dollars to six hundred and fifty, and the cheap end is the interesting end for our readers. Checked on 8 August 2026: the Airport series rollers run from $269.00 for the Airport Advantage and $299.00 for the Advantage XT, through the Airport Accelerator at $329.75 and the Airport Navigator V2 at $349.75, to the Airport International V3.0 at $459.75 and the Airport Security V3.0 at $469.75. Above those sit the large production cases — Logistics Manager 30 V2.0 at $575.75, Production Manager 40 at $629.75 and Production Manager 50 at $649.75 — which are for people moving lighting rigs, not medication. Backpacks reach $449.75 for the BackLight Elite 45L and Airport TakeOff V2.0, with the Rotation 50L+ at $469.75. But the sensible purchases for someone who simply wants to organise a travel kit are the small ones: Retrospective Organizer pouches at around $5.02 and $5.62, Cable Management pouches from $19.75 to $32.75, Pixel Pocket Rocket organisers around $19.75 to $23.75, and the TSA Zipper Pull Lock at $10.00. If you already own a decent carry-on, $30 of Think Tank pouches and a $10 lock will do more for travelling with an injectable than a $470 roller, and we would rather tell you that even though the roller pays us thirty times as much.
What is the return policy?
Thirty days, and stricter than most — read this before you buy. Think Tank's published policy states that if you are not completely satisfied you may return the product unused within 30 days for a full refund less shipping costs, that refunds will not be issued until the product has been received and inspected 'to insure that it contains all the parts and is clean and unused', and that Think Tank does not pay for shipping to return it. Returns need authorisation by email to returns@thinktankphoto.com first. The 'unused' condition is the part that bites, and it bites hardest on exactly the thing you would want to test. The entire question with a bag is whether your particular kit fits it and whether it fits your particular cabin — and you cannot answer either without loading it. There is a reasonable interpretation, that a careful trial at home leaves a bag clean and re-saleable, and Think Tank's own framing of 'not completely satisfied' suggests they expect people to try things. But the written term is 'unused', and we have reviewed brands this month with materially better terms: one refunds an opened tub of powder, another accepts gently used cosmetics. If you are unsure between two sizes, the honest advice is to measure your gear and your airline's allowance carefully first, because the return route here is narrower than it looks and you pay the postage both ways in effect.
Is there independent evidence it is any good?
Some, and less than we would like, so we will be careful not to overstate it. The Better Business Bureau rates Think Tank Photo A+, which is a genuine if coarse signal about complaint handling. The company is straightforwardly contactable, which sounds trivial until you review as many brands as we do: a real street address at 3510 Unocal Place, Suite 103, Santa Rosa, California, a US toll-free number, a separate international number, a fax line and staffed hours of Monday to Friday, 8:30am to 5:00pm Pacific. Companies hiding behind a contact form do not publish four ways to reach them. Beyond that, the quantitative picture is thin. Trustpilot lists Think Tank Photo at 4.1 out of 5 — from five reviews, on an unclaimed profile. Five reviews tells you nothing, in either direction, and we are not going to present it as though it does. What we can say is what we verified ourselves: the warranty terms are real and honestly bounded, the replaceable-parts claim is specific rather than gestural, the materials specification is detailed and checkable, and the carry-on claim is hedged rather than oversold. That is a brand behaving well on the evidence available, rather than a brand with a large body of independent proof.
Who should buy this and who should not?
Buy it if you are a photographer, which is who it is designed for and where every dollar of that engineering pays off — and if you also happen to travel with an injectable, the locks and modular pouches are a genuine bonus. Buy the small items if you simply want to organise medical travel kit: a couple of organiser pouches and the $10 TSA zipper lock are cheap, well made, and solve the tidiness and security problems properly. Do not buy a $470 roller as a medication case. It is not one, nothing in the range is insulated, and the money is better split between a dedicated insulated medication case that publishes its hold times and any decent carry-on you already trust. Do not rely on the carry-on claim for a specific airline without checking, since Think Tank itself tells you to check. Do not buy expecting to load it, fly with it and return it if you dislike it, because the policy says unused. And whatever bag you choose, the rule that actually protects your treatment has nothing to do with brands: the medication goes in the cabin, never in the hold, it is declared at security along with the ice packs, and it never freezes. Our disclosure: this programme pays 15%, so we would earn about $70 on that roller and about 75 cents on the lock, and we are recommending the lock.
Where does it ship and what else should I know?
Our affiliate arrangement for this brand covers the United States, and nothing here should be read as a claim about availability elsewhere — Think Tank does list international distributors and a store locator on its own site, so if you are outside the US, start there rather than with us. A few remaining practicalities worth having. Each bag carries a unique serial number for lost-and-found registration, which is worth doing on arrival rather than after a loss. The rollers include a seam-sealed rain cover in the box. The lockable laptop compartment is the most secure part of the bag and is a reasonable place for medication in a hotel room, keeping in mind that a TSA-accepted lock is designed to be openable by authorities and deters opportunists rather than defeating a determined thief. And one thing we would think about that has nothing to do with specifications: a professional camera roller looks like it contains a professional camera. If your reason for buying is discreetly carrying prescription medication, a bag that advertises several thousand dollars of equipment may not be the choice you want, and a plain carry-on with Think Tank pouches inside it gets you the organisation without the signalling.
Buy The $10 Lock, Not The $470 Roller
Genuinely superb bags with replaceable wheels and a lifetime defect warranty. Just nothing that keeps a pen at 36-46°F — that needs a dedicated insulated case, and your medication needs the cabin.
Visit Think Tank PhotoCompare Other GLP-1 Providers
See how other telehealth providers stack up.
Boston Medical Group
Top RatedEstablished telehealth provider with physician oversight and transparent pricing
Read Review →GoodRx Care
Trusted BrandTelehealth platform from GoodRx with transparent pricing and established trust
Read Review →Alan Meds
Top RatedAffordable compounded GLP-1s with board-certified physicians and straightforward pricing
Read Review →Mochi Health
Obesity Medicine SpecialistsBoard-certified obesity medicine specialists with both brand-name and compounded GLP-1 options
Read Review →Form Health
Comprehensive ProgramMultidisciplinary obesity medicine program with physicians, dietitians, and behavioral coaching
Read Review →JumpstartMD
Comprehensive ProgramMedically supervised program with obesity medicine physicians, dietitians, and in-person options
Read Review →Medical Disclaimer: This page is informational and is not medical advice. Think Tank Photo makes photographic equipment; none of its products is a medical device, a medication cooler, or validated to hold any temperature range, and nothing here should be relied on to protect medication. Storage requirements differ between products and formulations and change with labelling updates: confirm the requirements for your own medication from its carton, patient information leaflet, and your pharmacist, and follow those rather than any figure on this page. Never use a GLP-1 pen or vial that has been frozen, even if it has thawed, and never use one that has been stored outside its permitted range — contact your pharmacist for advice instead of guessing. Do not transport injectable medication in checked baggage. Temperature excursions can reduce or destroy the potency of a biologic without any visible change to the medication. Security and airline rules vary by country, airline and airport and change over time; verify current requirements with the relevant authority and your airline before travelling, and carry your medication in its original labelled pharmacy packaging together with your prescription documentation. Sharps must be disposed of in an approved sharps container in accordance with local rules, never in general waste. Consult a licensed clinician before starting or changing any treatment, and speak to your prescriber before travelling if your dosing schedule will be affected.
Date reviewed: 8 August 2026. Prices and product details were read from thinktankphoto.com and its public product catalogue on that date and may change: Airport Advantage $269.00, Airport Advantage XT $299.00, Airport Accelerator $329.75, Airport Navigator V2 $349.75, Airport TakeOff V2.0 $449.75, BackLight Elite 45L $449.75, Airport International V3.0 $459.75, Airport Security V3.0 $469.75, Rotation 50L+ $469.75, Logistics Manager 30 V2.0 $575.75, Production Manager 40 V2.0 $629.75, Production Manager 50 V2.0 $649.75, Retrospective Organizer Small $5.02 and Medium $5.62, Red Whips V2.0 $14.75, SD Pixel Pocket Rocket V2 and Secure Pixel Pocket Rocket Mini and Cable Management 5 $19.75, Cards and Power and Credential Holder Short $21.75, Pixel Pocket Rocket V2 $22.75, Secure Pixel Pocket Rocket V2 and Credential Holder Long $23.75, Cable Management 10 $24.75, Cable Management 20 $28.75, Cable Management 30 $32.75, Pixel Racing Harness V3.0 $48.75, and TSA Zipper Pull Lock $10.00. We retrieved the full public catalogue of 134 products and searched every product title and description for the terms 'insulated', 'cooler', 'thermal' and 'refrigerated'; there were no matches, and we make no claim about products not published in that catalogue. Product types listed were backpacks, modular, shoulder bags, rollers, sling bags, accessories, holsters, rain covers, gear pouches, memory card wallets and camera cubes. Quoted copy is Think Tank's own: for the Airport Security V3.0, 'Specially designed interior to maximize gear for carry on, meets most U.S. airline carry-on requirements*', 'Dedicated padded laptop and tablet compartments located in a lockable pocket', 'TSA-accepted zipper locks for the main compartment, and high-strength coated cable and combination lock for the laptop compartment and securing your bag to an immovable object**', with the footnote '*Check with your airline for current carry on requirements'; materials listed include durable water-repellent (DWR) coating, polyurethane coating, 1680D ballistic nylon, YKK RC Fuse abrasion-resistant zippers, custom extra tall skid plates and 80mm wheels with sealed ABEC grade 5 bearings, together with a unique serial number for lost and found registration and user-replaceable retractable handle, wheels, wheel housings, feet and kick plate. The warranty page states Think Tank warrants 'our products against defects in material or workmanship for the life of the product' and that 'Damage due to normal wear and tear, the natural breakdown of materials over time, accident, improper care, or negligence is not covered', giving examples including colour fading from sun exposure, worn elastic, fabric wear at corners, worn hook and loop and worn shoulder or back padding. The refund policy states: '30-Day Return Policy If you are not completely satisfied with our product, you can return it unused within 30 days for a full refund less shipping costs. Refunds will not be issued until the product is received and inspected to insure that it contains all the parts and is clean and unused. Note that we do not pay for shipping to have you return it to us', with returns authorised by email to returns@thinktankphoto.com. The about page states the company was 'Founded in 2005'. The contact page gives the address as 3510 Unocal Place, Ste 103, Santa Rosa, CA 95403, email customerservice@thinktankphoto.com, telephone 1-866-55-THINK (1-866-558-4465) toll free USA only, international 1-707-527-0101, fax 1-707-527-0808, hours Monday to Friday 8:30 AM to 5:00 PM PST. The BBB profile for Think Tank Photo (Santa Rosa, CA) showed an A+ rating. Trustpilot showed 4.1 out of 5 from 5 reviews on an unclaimed profile, a sample we consider too small to carry meaning. Medication storage figures cited are the published guidance for the named products: refrigerated storage at 36°F to 46°F (2°C to 8°C) before first use, never frozen, and room temperature never exceeding 86°F (30°C), with Ozempic permitted up to 56 days after first use, Wegovy up to 28 days at 59°F to 86°F, and Zepbound pens up to 21 days at up to 86°F; these vary by product and presentation and must be confirmed against your own labelling. TSA guidance cited: medically necessary liquids may exceed the 3.4-ounce carry-on limit in reasonable quantities but must be declared to an officer and presented for inspection; medically necessary gel ice packs are permitted in reasonable quantities regardless of physical state, whereas ordinary frozen liquid items must be frozen solid when presented or meet 3-1-1 requirements; and unused syringes are permitted when accompanied by injectable medication. Katalys offer #395 lists 15.00% default commission and targets the United States.
Affiliate Disclosure: This site may receive compensation from affiliate partners. This programme pays 15% of order value, so an expensive case earns us far more than an accessory. This does not influence our editorial content or review ratings.